General Questions
- Why did my customer get charged if their credit card was declined?
- How do I contact customer service?
- Can a customer reorder a previous order?
- How will my restaurant receive order notifications?
- Responding to Chargebacks
- Is Open Dining PCI Compliant?
- How do I change my password?
- How long does it take for my restaurant to get paid?
- How long does it take to build an Open Dining menu?
- Can I see an Open Dining Menu in action?
- Logging in to your Open Dining account
- Can my customers save their credit card information to expedite orders?
- How Do I Create an Open Dining Account?
- What currencies are supported by Open Dining?
- How do I delete/deactivate my Open Dining account?
- How do my orders get processed?
- Can orders be altered after they are placed in Open Dining system?
- Can customers order food outside the restaurant hours of operation?
- Are there limits on how many menu items I can have?
- Creating Categories