Paytronix Online Ordering Resource Center

General Questions

  • Why did my customer get charged if their credit card was declined?
  • Can a customer reorder a previous order?
  • How do I contact customer service?
  • Responding to Chargebacks
  • How will my restaurant receive order notifications?
  • Logging in to your Paytronix Online Ordering account
  • Is Paytronix Online Ordering PCI Compliant?
  • How do I change my password?
  • How long does it take for my restaurant to get paid?
  • How do I delete/deactivate my Paytronix Online Ordering account?
  • Can I see a Paytronix Online Ordering Menu in action?
  • Can my customers save their credit card information to expedite orders?
  • How long does it take to build a Paytronix Online Ordering menu?
  • What currencies are supported by Paytronix Online Ordering?
  • Can orders be altered after they are placed in Paytronix Online Ordering system?
  • How do my orders get processed?
  • Can customers order food outside the restaurant hours of operation?
  • Creating Categories
  • Is reporting done in real time?
  • Are there limits on how many menu items I can have?
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Categories

  • Receipt Printer App
  • General Questions
  • Third-Party Delivery
  • Working with Order Types
  • Merchant-Level Management
  • General Configuration
  • Managing Your Menu
  • Receiving Orders
  • Payment Configuration and Management
  • Paytronix Payments
  • Disputes
  • POS Integration
  • Third-Party Integrations
  • Using the Tablet Application
  • Offering Coupons
  • Marketing Your Ordering System
  • Website & Mobile Integration
  • White Label & Partner Program
  • Troubleshooting
  • Rapid Launch Program
  • Self-Service Setup
  • POS Integrations & Mapping
  • Engaging your Customers
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