Configuring Delivery Radius/Zones and Third-Party Delivery

When you have Third-Party Delivery enabled, the standard delivery settings (Settings > Delivery Settings) behave a bit differently.

Delivery Zones

The delivery zones setting is used to specify locations that  the restaurant will deliver to, instead of Third-Party Delivery. If a delivery order's location falls into one of these zones, Third-Party Delivery will not deliver it, even if it falls into the Paytronix O&D delivery radius; it will be up to the restaurant to deliver that order instead. You can read more about configuring delivery zones here.

Delivery Radius

Note: When using Third-Party Delivery, we recommend not setting a delivery radius. For the best user experience and availability, we recommend to instead leave it blank to allow Doordash to determine how far they will deliver based on available drivers, time of day, etc. 

The delivery radius setting is used to determine how far from the restaurant Third-Party Delivery will deliver an order. So if you set it to 5 miles, for instance, then Third-Party Delivery will not deliver more than 5 miles from your restaurant, and customers outside that radius will not be able to place a delivery order, unless their location falls into one of your in-house delivery zones (see below).

Delivery Zip/Post Codes

When Third-Party Delivery is enabled, the Zip/Post Codes settings are  not used; setting up zip/post codes has no effect on where Third-Party Delivery or the restaurant will be expected to deliver orders.

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