Managing Active Orders

Once orders have been confirmed, they become active.  Active orders remain in the active orders list until they have been completed by your staff.

Viewing Active Orders

To view the list of active orders:

  • Tap the menu button in the top-right corner

  • Select Active Orders from the menu

  • The main order list screen will load

Updating Order Status

Once an order has been confirmed, you will need to update the order’s status when key events occur, such as the order being ready for pick-up.  To update the order’s status:

  • Load the order from the Active orders screen

  • From the actions bar at the bottom, tap the Update Status button

  • The status selection dialog will load

  • Tap the status you want to set, and the display should highlight the new status

  • Tap Apply to submit the status update


Still need help? Contact Us Contact Us