Installing & Configuring the POS Connector for POS Integrations

The instructions in this article are intended for Micros and Focus integrations. The Receipt Printer App is similar and can be found  here

Installation

  1. First, you'll need to download and install the POS Connector. Click here to download the latest stable version installer.
  2. It is also important that you install our POS Watcher service, which helps keep the primary service running in the event of an error or failure. You can download it from this link.
  3. Once installed, you should upgrade to the latest version using a POS.zip file. 
    1. Obtain the correct zip file from your Implementations Consultant or Support contact.
    2. Stop both Windows services (POS Watcher and POS Integration for Online Ordering)
    3. Unzip the files to a local folder
    4. Move all the files to this folder: Program Files (x86) >> Online Ordering >> POS Integration for Online Ordering
    5. Once you have verified that all files have moved over, restart the 2 services.

Installation Tips:

  • when installing, you can select "Everyone" on the installer in case your computer has issues with different users not having access to programs installed by other users.
  • If you don't have the right .net framework components installed, you may be prompted to install those.

Configuration

  • Select Start from your Windows task bar and go to All Programs >> Online Ordering >> Configure POS Integration and click to open. Please note: it is best to run as an administrator by right clicking on Configure POS Integration option and clicking the Run as administrator option (you will see a blue and yellow shield icon next to that option). If you encounter any errors running the program, be sure you have tried running it as an administrator. 
  • At first launch, you will have 2 options:
    • Log in with your Paytronix Order & Delivery login credentials
      • If you have multiple restaurants/locations under your account, it will ask you to select the restaurant for which you are setting up the POS connector, select the appropriate restaurant. If you only have one restaurant/location, it will go directly to the next step.
    • **Manually enter the Restaurant ID & Secret Key** (preferred method)
      • This method will connect you directly and ensure you use the restaurant's secret key instead of your personal one. 
  • After clicking Save Settings, restart the service (either using the button on the Connector or by using the Windows Service list).  You must do this, or your settings will not take effect.

There are additional configuration steps dependent on which integration you are working on. Refer to the integration manual if necessary.