Configuring Braintree

Braintree requires a Merchant Id, a Public Key and a Private Key. Please note that neither of these items are the login or password that you use to log into Braintree. They are completely separate from logging into your account and can be obtained by following these steps:

  • Log into Braintree

  • Look for the "Account" menu at the top right corner of the page. Hover your mouse over "Account" and click on "My User"

  • On the "My User" page, click on "API Keys", which is located in the "Authorization" section.

  • The Merchant ID, Public Key and Private Key are located under the "API Keys" section.

  • Log into Open Dining and enter your credentials into your merchant setup (Settings>>Order Payment).

Braintree Errors

  • Authentication failed. The Merchant ID, Public Key or Private Key is invalid or the account is inactive. - This error occurs when either your Merchant ID, Public Key or Private Key are invalid. Please make sure that you have obtained the proper Merchant ID, Public Key, and Private Key.

  • Authorization failed. The Merchant Account ID is invalid. - This error occurs when you have entered an incorrect Merchant Account ID. Braintree requires a Merchant Account ID for all non-USD currencies.

How do I set up a Braintree account?

The easiest way to learn about Braintree is to refer Braintree 101. If you need to sign up, you can do so here

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